Manager, Animal Centre Williams Lake

POSITION: Manager, Animal Centre

STATUS: Permanent; Full-time

SHIFT: 35 hours per week

LOCATION: Williams Lake, BC

CLASSIFICATION: Exempt

WAGE: Salaried

CLOSING DATE: Open Until Filled

We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our Foundational Principles on our website. We invite applications from all qualified individuals who are philosophically aligned with our mission and principles.

The BC SPCA is adynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your application.

About the Position:

This position is accountable for effective management, oversight and optimum care of people and animals in the assigned Animal Centre. The position has oversight of accurate administrative and financial responsibilities at the assigned Animal Centre. Develops and maintains relationships with internal and external stakeholders and promotes/implements the BC SPCA’s strategic directions at a local level. Ensures all BC SPCA policies are adhered to in delivery of services.

Some specific duties:

Duties Related to Animal Management:

Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by BC SPCA programs and all related policies.

Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre.

Acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases.

Makes decisions regarding euthanasia in accordance with BC SPCA policy.

Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships.

Assigns a team member to successfully lead the local animal foster program.

Duties Related to People Care:

Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees.

Responsible for ensuring the success of volunteer program for the Animal Centre.

Schedules staff and volunteers in keeping with BC SPCA requirements and budget.

Acts as a champion for health, safety and wellness in the Animal Centre. Receives and resolves any public complaints and concerns related to the provision of BC SPCA services.

Other Financial/Administration Duties:

Administers assigned annual budget.

Reviews expenses and revenues regularly and ensures compliance with the approved budget on a monthly basis.

Ensures invoices are processed in a timely and accurate manner.

Ensures effective customer/stakeholder relations. Creates a welcoming environment for the public at the Animal Centre.

Implements ways to measure and monitor customer satisfaction levels and works

with Senior Manager to address any issues. Promotes the BC SPCA’s mission and services in the community; attends events as required and serves as a professional and knowledgeable representative of the BC SPCA.

Identifies community needs to Senior Manager and provides input into ways to address any gaps.

Engages in the following required fundraising activities:

Ensuring all staff and volunteers deliver excellent customer service to donors, community stakeholders, and the public;

Ensuring all donations are processed in an accurate timely manner, following BCSPCA policies and procedures; and

Completing regular thank you calls to donors assigned by the Revenue Development Department/Senior Manager.

May conduct additional fundraising and/or community engagement activities as noted in the Manager, Animal Centre Responsibility Matrix.

Provides required statistical reports on Animal Centre performance on a regular basis.

Ensures physical facility, equipment and supplies are maintained in a condition acceptable to the BC SPCA and provides input into requests for capital improvements as needed. Where applicable, ensures delivery of contractual requirements related to municipal animal services as outlined in the Manager, Animal Centre Responsibility Matrix. Provides input into proposals and contract renewals.

Maintains productive and effective relationship with local government officials including submission of regular reports as required under the contract.

Represents the BC SPCA in a professional and knowledgeable manner and may be required to speak to local media. Covers for other managers at Animal Centres, during periods of absence, as assigned.

Performs other duties as assigned.

Post-secondary education in an applicable field plus related experience or an equivalent combination of education and experience acceptable to the employer.

Related experience includes, but is not limited to:

Supervision Working in animal welfare Working in the non-profit sector, with familiarity with fundraising and volunteer management/relations Scheduling and financial management Working in a unionized environment (as applicable)Required years of related experience for each level is as follows:

A = Minimum 5 years, with at least 3 in a supervisory capacity

B = Minimum of 3 years, with at least 1 in a supervisory capacity

C = Minimum of 1 year Excellent communication skills and genuine desire/ability to work with a diverse range of people in a positive manner Genuine compassion for animals and sound knowledge of the Five Freedoms and related animal welfare standards Demonstrated ability to organize work, meet priorities and to work within a demanding work schedule with minimal supervision

Must have a valid BC Class 5 Drivers License Computer skills – Windows, MS Office incl. PowerPoint and Excel Philosophical harmony with the BC SPCA mission, vision, and strategic directions Benefits Relocation Allowance Full time salaried position. Four weeks’ vacation plus twelve sick days.

Competitive extended health benefits after three months. Employer RRSP contributions of 7.5% (with no matching requirement) after three months.

Fast-paced work-place culture of collaboration, passion and respect. And yes, there are kittens and puppies too!

The BC SPCA compensation structure is based on external benchmarks and regularly reviewed. Starting placement on the range for this position will be commensurate with the successful candidate’s experience. The hiring manager will share the range with short-listed candidates prior to scheduling interviews. To be considered, please submit both a resume and cover letter with your application.

If you are interested in joining our team and are legally entitled to work in Canada, we would like to hear from you. Click on Apply now or use the link to apply https://spca.bc.ca/about-us/careers/

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We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls, please.

The BC SPCA is a Registered Charity BN 11881 9036 RR0001