Manager, Animal Centre Quesnel

The role of Manager, Animal Centre

This position is accountable for proactive day-to-day management of the Animal Centre, including leading a team of passionate staff and volunteers, ensuring the health and welfare of animals in our care, performing administrative and financial duties, and participating fundraising activities, such as events and donor stewardship. The Manager, Animal Centre works closely with the Senior Manager, North Cariboo & Quesnel to ensure the overall success of the South Peace location and the BC SPCA. In addition, the Manager, Animal Centre, develops and maintains relationships with internal stakeholders in the organization, and external stakeholders in the community, as needed. Overall, the Manager, Animal Centre will ensure all BC SPCA policies are adhered to in delivery of services.

In addition, duties and responsibilities include:

Duties Related to Animal Management:

Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by BC SPCA programs and all related policies.

Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre.

Acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases. Makes decisions regarding euthanasia in accordance with BC SPCA policy.

Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships.

Assigns a team member to successfully lead the local animal foster program.

Duties Related to People Care:

Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees.

Responsible for ensuring the success of volunteer program for the Animal Centre.

Schedules staff and volunteers in keeping with BC SPCA requirements and budget.

Acts as a champion for health, safety and wellness in the Animal Centre. Receives and resolves any public complaints and concerns related to the provision of BC SPCA services.

Duties related to Finances and Administration:

Administers the assigned annual budget, including reviewing expenses and revenues regularly.

Creates a welcoming environment for the public at the Animal Centre and ensures a high level of customer service.

Promotes the BC SPCA’s mission and services in the community; attends events as required and serves as a professional and knowledgeable representative of the BC SPCA; may be required to speak to local media.

Identifies community needs to Senior Manager and provides input into ways to address any gaps.

Engages in fundraising activities, such as attending events and donor stewardship.

Provides required statistical reports on Animal Centre performance on a regular basis.

Ensures physical facility, equipment and supplies are maintained in a condition acceptable to the BC SPCA and provides input into requests for capital improvements as needed.

Maintains productive and effective relationships with local government officials.

While every day is different, a day in this role might include: Leading a ‘daily huddle’ with your team to discuss animals in care, and other updates related to the Animal Centre.

Supporting your team with what they need to be successful in their day, while celebrating individual and team successes along the way.

Executing a well-planned community adoption event to ensure successful outcomes for animals entrusted to your care.

Submitting payroll and accounts payable to the appropriate department by the imposed deadline.

Working closely with the Senior Manager, North Cariboo & Quesnel to engage key stakeholders to steward strong and trusting relationships and build support for the BC SPCA in your community.

What skills have you developed?
Post-secondary education in an applicable field plus minimum 5 years’ related experience, at least 3 of which must be in a supervisory capacity; or an equivalent combination of education and experience acceptable to the employer. Related experience includes, but is not limited to:
Supervision
Working in animal welfare
Working in the non-profit sector, with familiarity with fundraising and volunteer management/relations
Scheduling and financial management
Excellent communication skills and genuine desire/ability to work with a diverse range of people in a positive manner
Genuine compassion for animals and sound knowledge of the Five Freedoms and related animal welfare standards
Demonstrated ability to organize work, meet priorities and to work within a demanding work schedule with minimal supervision
Must have a valid BC Class 5 Drivers License
Computer skills – Windows, MS Office incl. PowerPoint and Excel
Philosophical harmony with the BC SPCA mission, vision, and strategic directions

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What type of person are you?

A self-starter with a genuine compassion for people and animals and supporting the community you serve Someone who thrives in a fast-pace, demanding and reactive work environment

An excellent communicator who enjoys connecting with a variety of people in a positive, respectful manner

A motivated and innovative problem-solver.

In philosophical harmony with the mission, vision, and guiding principles of the BC SPCA.

Apply here

https://can242.dayforcehcm.com/CandidatePortal/en-US/bcspca/Posting/View/11832

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